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Chrome

Chrome

www.google.com
What is your customer experience with Chrome?

Chrome Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Chrome has a 1.7 star rating from 15 reviews; 17% would likely recommend. Consumers are mostly dissatisfied and cite high price level, website and customer service problems.

Key Takeaways for Future Customers

  • Frequent account access and login issues reported in Chrome reviews.
  • Many users warn about phishing, scam messages, and suspicious ads using the Chrome name.
  • Expect difficulty reaching live customer service for help with subscriptions or billing.

Negative Feedback / Risk Areas

  • Repeated customer complaints about inability to contact support and no live agent.
  • Reports of hacked accounts, incorrect business numbers, and broken app features like auto-fill.
  • Billing and subscription disputes and unexpected third-party charges.

Positive Feedback

Users note fast search results and commendable security standards.

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Media from reviews

Chrome - I was blocked this morning while...
Problem with the chrome appProblem with the chrome app - Image 2My Google chrome browser save all passwords delete
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Show reviews that mention
phone number account image search problem email screen app trouble customer
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JOHN M Zyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one picked up the phone after I called the 800 number to talk to a real person you guys don’t care about real people anymore or do you want to hide behind artificial intelligence?

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I'm a pissed-off customer. You won't start my Chrome account without sending me a confirmation code to my email address when you know my email address is down.

This is ridiculous.

I've been with you for 35 years. Can you help or not?

User's recommendation: Don’t use Google or Google Chrome. It’s ridiculous.

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Hamidul R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kuwait City, Al Asimah

My Google chrome browser save all passwords delete

AI Highlights
  • - Two mobiles; Gmail issue: one deleted, the other not showing.
  • - No phone screen lock; mentions social apps and a Facebook id and a code.
My Google chrome browser save all passwords delete

Ok, I may explain my mobile phone. Okay, my Gmail account is on two mobiles.

I now want to delete one mobile. It shows I don't know how to delete the next mobile. It does not show. Okay, I am really sorry.

No phone screen lock. My mobile Facebook, Instagram, Messenger, TikTok Kuwait mobile ID is Anader Olmst. 15 to 20 passwords, yes. I can show codes.

I explain one code: my Facebook ID is hammidulalamrajbarbhuiya@***.com. Code: HAMI@***4.

Preferred solution: My Google chrome browser save all passwords delete

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Steve M Rjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect number for my business

On Google, with my business, you’re posting the competition number on my website. Should I sue you for lost revenue?

I’ve tried to call and that did not work how do I fix this, not that tech savvy , it seems way to hard to fix some thing simple, but I’m sure I e lost because of Google chromes issues , maybe you need to chat with a lawyer ,? !

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Maleak Ldg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Virus blocker ads using chrome

Some so-called anti virus clogs up my screen claiming it is c

Grime- anti virus provider shows Im safe- is this a scam using your name? Is my chrome current?

View full review
Janet D Ebh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lawrenceville, Georgia

Can’t sign in to goohl

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Can't sign in to Google. Have not received a call from phone.

Pissed off customer. This is *** Why do I need 109 characters?

Preferred solution: Signing in

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Zyriah Iwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Auto fill not working for saved contacts

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I don't understand why I can't get help fixing your broken app. Chrome will not longer auto fill my login information for my saved contacts.

All contacts are still in my password manager file.

If you will not fix this, direct me to someone that will. I hope that this message makes it to someone who can read and understand English.

User's recommendation: Fix your broken app

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Anthony L Nps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Restriction on Reverse Image Search

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AI Highlights
  • - Chrome now uses Lens for reverse image search by default, limiting Google Image Search and related image results, including adult content.

No disrespect to anyone reading my complaint, but I don't think Google Chrome should be restricting reverse adult *** screenshot) image search. Google Chrome now uses Lens for reverse image search.

In the past, you had a choice between Lens and Google Image Search. Now, when Google says just go to Google Image Search and get images related to the image you are searching for, not anymore; it automatically uses Lens, which will not search for a *** image.

Pros:
  • Fast search results
Cons:
  • Google control

User's recommendation: I really don't know what to say except think about our right to Information that is Available to us

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Anonymous
map-marker Atlantic City, New Jersey

Unauthorized payments

My account has a charge from Google chrome Amphitheatre that I didn't make

Please do not charge me for anything

I didn't do

View full review
Anonymous
map-marker Sidney, Montana

Incorrect number for my business

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It more than likely cost me money and I feel somehow they did it , not exactly sure how, Ill keep closer track after this is fixed, no help from Google chromes ,I have a friend that knows how to fix it,thank god some is available,you give such a run around Id sue if I knew I could benefit,but hopefully its over,

User's recommendation: Stay observant to social media

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Anonymous
map-marker Cincinnati, Ohio

NO HELP

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Waste of my time. This site was a wasted by time.

This site was a waste of my time this site was a waste of my time. This site was a waste of my time

User's recommendation: Do not waste time here

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Anonymous
map-marker Hamilton, Ohio

Trouble logging in

Can't talk to anybody...can't even leave a message without jumping through hoops. How about a phone number

User's recommendation: Stay away from chrome

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Ezekial O
map-marker New Orleans, Louisiana

Window management issue

I have an exam and have to share my screen. Window management permission is unavailable however. Is it possible to download window management permission to take the exam?

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scott m Xsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trail, British Columbia

Chrome - Review in Software category from Trail, British Columbia

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AI Highlights
  • - Chromebook keyboard and touchpad not responding.
  • - Mouse not working and apps opening by itself.
  • - Wants a fix without wiping the hard drive.
Updated by user Mar 26, 2026

Anybody that wants to get rich or be a better company and know the difference between bad customer service and good customer service rate this as the worst customer service ever from a company that was supposed to give you a better way of living drop a like if you like me helping give you the smartphone I designed it at the age of 19 but did not get paid so be careful what you wish for sometimes it comes to me not what you wanted

Original review Mar 26, 2026

Chromebook has stopped working keyboard is not responding nor is the touchpad need to know how to fix everything without wiping the hard drive software running slow and mouse not working by taking itself and doing all weird *** like clicking on apps on its own it is like the program it has a mind of its own

User's recommendation: Must have a phone number to call companies and leave ideas for their new computers and software programs technician job I have been for 30 years and I have figured out how to milk lead into gold and need assistance further with AI training build AI into laptops must have good problem and able to have ai record the problem so no hacker can get into your personal belongings hacking is now a problem of all technical and hardware problems of computers laptop cell phone and another thing is I designed the smartphone for all people they enjoy and why can't it be whatever I want done should be done you'll benefit off of my technology

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Heyden Kef
map-marker Louisville, Kentucky

No service

Just get a blank screen cant load programs! Can load other streaming services such as Tubi!

Will be cancelling YouTube premium since I cant get any help to fix problem! I use chrome cast

User's recommendation: Don’t use chrome cast or google

View full review
Nishika Jys
map-marker Williston, Florida

Cannot log into my account

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AI Highlights
  • - Account was hacked and I can't contact real support.
  • - I've paid $30/month for over 2 years with no assistance.
  • - It's hard to reach anyone by phone.

My\nAccount got hacked.I cannot talk to a real person at all on any number.I call, and I've been paying $30 a month for over 2 years.For their service, do not pay Google.No more money you're just wasting your money , because if anything happens to any of the services you're paying to use\n When you need to contact them and get assistance with the services you're paying for you cannot get ahold of nobody. Just try to call just to see if you can get ahold of somebody quit wasting your money.

User's recommendation: Do not pay for any google products

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Towannah L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hacked

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Updated by user Apr 26, 2026

Nothing I didn't get the help I needed.

Original review Apr 09, 2026

I asked for help; they said it was $5, then they tried to withdraw $70. This seems like a scam. I NEVER asked for the help I needed.

Cons:
  • I didnt get the help i needed

Preferred solution: I wanted my problem fixed

View full review

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